Refund policy

Last updated: 02 feb 2026

At Accessories But Cheaper, we value our customers and strive to provide quality products. Please read our Return & Refund Policy carefully before placing an order.

1. GENERAL POLICY

Due to the nature of electronic products and mobile spare parts, all sales are final unless explicitly stated otherwise.

Returns or refunds will be accepted only in cases of damaged, defective, or incorrect products received.

2. NON-RETURNABLE ITEMS

The following items are NOT eligible for return or refund:

  • Mobile spare parts (displays, batteries, ICs, flex cables, etc.)

  • Installed, used, tested, or tampered products

  • Products damaged due to improper installation

  • Products ordered incorrectly by the customer

  • Clearance or discounted items (unless damaged on arrival)

⚠️ Customers are responsible for confirming model compatibility before placing an order.

3. ELIGIBLE RETURNS

A return may be accepted only if:

  • The product is damaged during shipping, OR

  • The product received is incorrect, OR

  • The product is defective on arrival

The issue must be reported within 24 hours of delivery.

4. RETURN REQUEST PROCESS

To request a return:

  1. Contact us within 24 hours of delivery

  2. Share:

    • Order ID

    • Product photos/videos (mandatory)

    • Unboxing video (highly recommended)

  3. Our team will review the request

Return approval is subject to inspection and verification.

5. RETURN CONDITIONS

If approved:

  • Product must be unused, uninstalled, and in original packaging

  • All accessories, labels, and invoices must be included

  • Return shipping cost will be borne by the customer unless stated otherwise

6. REFUND PROCESS

Once the returned product is received and inspected:

  • Approved refunds will be processed within 5–7 working days

  • Refunds will be issued to the original payment method

  • Shipping charges are non-refundable

7. CANCELLATIONS

  • Orders can be cancelled only before dispatch

  • Once shipped, cancellation is not possible

  • Refund for cancelled orders (if applicable) will be processed within 5–7 working days

8. WHATSAPP & MANUAL ORDERS

Orders placed via WhatsApp or manual communication:

  • Follow the same return & refund policy

  • Are confirmed only after customer approval and payment

  • Are non-cancellable once dispatched

9. CASH ON DELIVERY (IF APPLICABLE)

For COD orders:

  • Refusal after dispatch may result in future order restrictions

  • Return shipping charges may be deducted if applicable

10. REFUND MODE

Refunds will be issued via:

  • Original payment gateway (UPI/Card/Wallet)

  • Store credit (if mutually agreed)

We do not provide cash refunds.

11. COMPANY RIGHTS

We reserve the right to:

  • Reject return requests that do not meet policy conditions

  • Update or modify this policy at any time without prior notice

12. CONTACT INFORMATION

For return or refund requests, contact us:

Store Name: Accessories But Cheaper
Email: accessoriesbutcheaper@gmail.com
WhatsApp: +919311216285
Business Hours: 11 am to 5 pm